The First Three Seconds Decide the Spend

Most of a paid social budget is decided before a viewer has heard a word. Here is what we look at in the opening frames.
The First Three Seconds Decide the Spend

Watch a paid social account for a week and you notice the same thing every time. The ads that spend are not the ads with the best offer or the cleverest script. They are the ads people are still watching at the three-second mark. Everything after that is downstream of a decision the viewer made almost immediately.

That is uncomfortable if you have spent a month on a script. It is useful if you treat the opening as its own piece of work with its own brief.

What we actually check

Before a cut goes anywhere near an account, we look at three numbers on the first frames: hold rate at three seconds, whether the product is visible, and whether the audio makes sense with the sound off. A frame that fails all three will not be rescued by the back half.

Openings that hold

Four patterns do most of the work for consumer brands. A hand entering the frame with the product. A result shown before it is explained. A question a specific person would answer out loud. A close-up texture shot that is hard to place for half a second. None of them are new. All of them survive testing.

Openings that do not

Logo stings. A slow pan across an empty room. A presenter introducing themselves. A title card explaining what you are about to see. Each buys a second of patience and spends two.

Cut the opening separately

The practical change is small. Shoot three or four openings for every concept, edit them onto the same body, and let the account decide. We usually find one opening carries twice the hold rate of the others, and that difference moves the cost per acquisition more than any audience change we could make that week.

It costs an extra twenty minutes on set. It is the cheapest thing we do.

Category
Insights
Written by
Arun Mehta
Arun Mehta
Head of paid social